# Trigger Incident — PagerDuty

> Deprecated — use Create Incident instead. Trigger an incident. See the documentation

- Key: `pagerduty-trigger-incident`
- Type: Action (Write)
- Version: 0.0.6
- App: PagerDuty (`pagerduty`) — https://pipedream.com/apps/pagerduty.md
- This page (HTML): https://pipedream.com/apps/pagerduty/actions/trigger-incident
- Hints: open-world
- Source: https://github.com/PipedreamHQ/pipedream/blob/master/components/pagerduty/actions/trigger-incident/trigger-incident.mjs

## Description

**Deprecated** — use **Create Incident** instead. Trigger an incident. [See the documentation](https://developer.pagerduty.com/api-reference/b3A6Mjc0ODE0MA-create-an-incident)

## Props

| Prop | Type | Required | Description |
|---|---|---|---|
| `title` | `string` | Yes | A succinct description of the nature, symptoms, cause, or effect of the incident. |
| `serviceId` | `string` | Yes | The ID of the service. See the docs here Options are loaded from the connected account. |
| `urgency` | `string` | No | The urgency of the incident. Allowed values: high and low |
| `bodyDetails` | `string` | No | Additional incident details. |
| `incidentKey` | `string` | No | A string which identifies the incident. Sending subsequent requests referencing the same service and with the same Incident Key will result in those requests being rejected if an open incident matches that Incident Key. |
| `escalationPolicyId` | `string` | No | The ID of the escalation policy Options are loaded from the connected account. |
| `assigneeIds` | `string[]` | No | The IDs of the users to assign to the incident. Use a comma-separated list when structured mode is off specifying the ids as values. (e.g. P97DSQO,PWLDHXC,P1M4QLY) Options are loaded from the connected account. |
| `conferenceBridgeNumber` | `string` | No | The phone number of the conference call for the conference bridge. Phone numbers should be formatted like +1 415-555-1212,,,,1234#, where a comma (,) represents a one-second wait and pound (#) completes access code input. |
| `conferenceBridgeUrl` | `string` | No | An URL for the conference bridge. This could be a link to a web conference or Slack channel. |

## Run it

**MCP**

```ts
import { Client } from "@modelcontextprotocol/sdk/client/index.js"
import { StreamableHTTPClientTransport } from "@modelcontextprotocol/sdk/client/streamableHttp.js"
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const accessToken = await pd.rawAccessToken

const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": process.env.PIPEDREAM_PROJECT_ID!,
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "pagerduty",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// listTools() hands your model this tool's input schema, so it can
// fill the arguments itself:
const result = await mcp.callTool({
  name: "pagerduty-trigger-incident",
  arguments: {
    title: "Incident Title",
    serviceId: "Service ID",
  },
})
```

**TypeScript**

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "pagerduty-trigger-incident",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    pagerduty: { authProvisionId: "apn_xxxxxxx" },
    title: "Incident Title",
    serviceId: "Service ID",
  },
})

console.log(result)
```

**cURL**

```bash
curl -X POST https://api.pipedream.com/v1/connect/{project_id}/actions/run \
  -H "Content-Type: application/json" \
  -H "X-PD-Environment: production" \
  -H "Authorization: Bearer {access_token}" \
  -d '{
    "external_user_id": "{external_user_id}",
    "id": "pagerduty-trigger-incident",
    "configured_props": {
      "pagerduty": { "authProvisionId": "apn_xxxxxxx" },
      "title": "Incident Title",
      "serviceId": "Service ID"
    }
  }'
```

---

- App: https://pipedream.com/apps/pagerduty.md · All apps: https://pipedream.com/apps