# Start Incident Workflow — PagerDuty

> Start an automation workflow on an active incident. Use List Incident Workflows to discover available workflow IDs. Use List Incidents or Get Incident to find the incident ID. Requires Business+ plan — accounts without this plan will…

- Key: `pagerduty-start-incident-workflow`
- Type: Action (Write)
- Version: 0.0.2
- App: PagerDuty (`pagerduty`) — https://pipedream.com/apps/pagerduty.md
- This page (HTML): https://pipedream.com/apps/pagerduty/actions/start-incident-workflow
- Hints: open-world
- Source: https://github.com/PipedreamHQ/pipedream/blob/master/components/pagerduty/actions/start-incident-workflow/start-incident-workflow.mjs

## Description

Start an automation workflow on an active incident. Use **List Incident Workflows** to discover available workflow IDs. Use **List Incidents** or **Get Incident** to find the incident ID. Requires Business+ plan — accounts without this plan will receive a 402 error. [See the documentation](https://developer.pagerduty.com/api-reference/02bb39b038412-start-an-incident-workflow-instance)

## Props

| Prop | Type | Required | Description |
|---|---|---|---|
| `incidentId` | `string` | Yes | The ID of the active incident. Use List Incidents or Get Incident to find IDs. |
| `incidentWorkflowId` | `string` | Yes | The ID of the workflow to start. Use List Incident Workflows to discover available IDs. |

## Run it

**MCP**

```ts
import { Client } from "@modelcontextprotocol/sdk/client/index.js"
import { StreamableHTTPClientTransport } from "@modelcontextprotocol/sdk/client/streamableHttp.js"
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const accessToken = await pd.rawAccessToken

const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": process.env.PIPEDREAM_PROJECT_ID!,
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "pagerduty",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// listTools() hands your model this tool's input schema, so it can
// fill the arguments itself:
const result = await mcp.callTool({
  name: "pagerduty-start-incident-workflow",
  arguments: {
    incidentId: "Incident ID",
    incidentWorkflowId: "Incident Workflow ID",
  },
})
```

**TypeScript**

```ts
import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "pagerduty-start-incident-workflow",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    pagerduty: { authProvisionId: "apn_xxxxxxx" },
    incidentId: "Incident ID",
    incidentWorkflowId: "Incident Workflow ID",
  },
})

console.log(result)
```

**cURL**

```bash
curl -X POST https://api.pipedream.com/v1/connect/{project_id}/actions/run \
  -H "Content-Type: application/json" \
  -H "X-PD-Environment: production" \
  -H "Authorization: Bearer {access_token}" \
  -d '{
    "external_user_id": "{external_user_id}",
    "id": "pagerduty-start-incident-workflow",
    "configured_props": {
      "pagerduty": { "authProvisionId": "apn_xxxxxxx" },
      "incidentId": "Incident ID",
      "incidentWorkflowId": "Incident Workflow ID"
    }
  }'
```

---

- App: https://pipedream.com/apps/pagerduty.md · All apps: https://pipedream.com/apps