Transform your business with our intelligent CRM solutions. Drive sales, track leads, automate tasks, enhance service, boost efficiency - all in line place.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
import axios from "axios";
import FormData from "form-data";
export default defineComponent({
props: {
page_x: {
type: "app",
app: "page_x",
}
},
async run({steps, $}) {
const data = new FormData();
data.append("customer_id", "540001");
data.append("name", "John Smith");
data.append("email", "john.smith@fabrikam");
data.append("api_key", this.page_x.$auth.api_key);
const { data: results } = await axios({
method: "POST",
url: "https://pagexcrm.p.rapidapi.com/api/lead",
headers: {
"Content-Type": `multipart/form-data; boundary=${data._boundary}`,
"x-rapidapi-host": `pagexcrm.p.rapidapi.com`,
"x-rapidapi-key": `${this.page_x.$auth.rapidapi_key}`,
},
data
});
return results
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})