Integrate the Outreach API with the Zendesk API

Setup the Outreach API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Outreach and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Outreach with Zendesk#

Add Prospect to Sequence with Outreach API on New Ticket (Instant) from Zendesk API

Zendesk + Outreach

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Add Prospect to Sequence with Outreach API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Outreach

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Add Prospect to Sequence with Outreach API on Ticket Closed (Instant) from Zendesk API

Zendesk + Outreach

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Add Prospect to Sequence with Outreach API on Ticket Pending (Instant) from Zendesk API

Zendesk + Outreach

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Add Prospect to Sequence with Outreach API on Ticket Solved (Instant) from Zendesk API

Zendesk + Outreach

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Popular Outreach and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Call Instant from the Outreach API

Emit new event when a call is created, updated, or deleted.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Email Event (Instant) from the Outreach API

Emit new event when an email is created, updated, destroyed, bounced, delivered, opened or replied.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Outreach and Zendesk Actions#

Add Prospect to Sequence with the Outreach API

Adds an existing prospect to a specific sequence in Outreach. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Account with the Outreach API

Creates an account within Outreach. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Prospect with the Outreach API

Creates a new prospect in Outreach. See the documentation

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Overview of Outreach#

The Outreach API offers extensive capabilities to automate sales engagement processes and integrate with other tools seamlessly on Pipedream. With this API, you can sync lead and prospect data, automate outreach campaigns, and trigger actions based on sales interactions. The API provides endpoints to manage prospects, accounts, opportunities, and more, offering a rich set of data for custom workflows.

Connect Outreach#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    outreach: {
      type: "app",
      app: "outreach",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.outreach.io/api/v2/accounts`,
      headers: {
        Authorization: `Bearer ${this.outreach.$auth.oauth_access_token}`,
        "Content-Type": `application/vnd.api+json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})