Integrate the Orbit API with the Zendesk API

Setup the Orbit API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Orbit and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Orbit with Zendesk#

Create Activity with Orbit API on New Ticket (Instant) from Zendesk API

Zendesk + Orbit

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Create Activity with Orbit API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Orbit

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Create Activity with Orbit API on Ticket Closed (Instant) from Zendesk API

Zendesk + Orbit

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Create Activity with Orbit API on Ticket Pended (Instant) from Zendesk API

Zendesk + Orbit

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Create Activity with Orbit API on Ticket Solved (Instant) from Zendesk API

Zendesk + Orbit

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Popular Orbit and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Orbit and Zendesk Actions#

Create Activity with the Orbit API

Create a new activity. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Member with the Orbit API

Create a new member. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Member Note with the Orbit API

Create a new member note. See the docs here

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Overview of Orbit#

The Orbit API enables you to monitor and manage the uptime and performance of your websites and internet services. Through automation and integration on Pipedream, you can streamline incident management, aggregate performance data, and enhance communication across your tech stack. By leveraging real-time data from Orbit, you can trigger workflows based on site status changes, get aggregated insights, and automate responses to performance issues.

Connect Orbit#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    orbit: {
      type: "app",
      app: "orbit",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.orbit.love/api/v1/workspaces`,
      headers: {
        Authorization: `Bearer ${this.orbit.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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