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with OpenSRS and HelpCrunch ?
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Popular Ways to Connect OpenSRS with HelpCrunch #
Popular OpenSRS and HelpCrunch Triggers#
Emit new event when the status of a chat is updated. See the documentation
Emit new event when the DNS/ZONE check has passed or failed at the registry. See the documentation
Emit new event for each new domain registration. See the documentation
Emit new event when the status of a domain transfer changes. See the documentation
Popular OpenSRS and HelpCrunch Actions#
Initiate a domain transfer to OpenSRS. See the documentation
Creates a new customer record within the Helpcrunch platform. See the documentation
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation
Update DNS records for a specified domain. See the documentation
Connect OpenSRS#
import { axios } from "@pipedream/platform";
import crypto from 'crypto';
export default defineComponent({
props: {
opensrs: {
type: "app",
app: "opensrs",
}
},
async run({steps, $}) {
const connectionDetails = {
reseller_username: this.opensrs.$auth.reseller_username,
api_key: this.opensrs.$auth.api_key,
api_host_port: this.opensrs.$auth.api_host_port
};
//Payload of the request
const xml = `<?xml version='1.0' encoding='UTF-8' standalone='no' ?>
<!DOCTYPE OPS_envelope SYSTEM 'ops.dtd'>
<OPS_envelope>
<header>
<version>0.9</version>
</header>
<body>
<data_block>
<dt_assoc>
<item key="protocol">XCP</item>
<item key="action">LOOKUP</item>
<item key="object">DOMAIN</item>
<item key="attributes">
<dt_assoc>
<item key="domain">${this.opensrs.$auth.domain}</item>
</dt_assoc>
</item>
</dt_assoc>
</data_block>
</body>
</OPS_envelope>`;
// Generate signature
const generateSignature = (xml, apiKey) => {
let md5 = crypto.createHash('md5');
md5.update(xml + apiKey);
let firstHash = md5.digest('hex');
md5 = crypto.createHash('md5');
md5.update(firstHash + apiKey);
return md5.digest('hex');
};
const signature = generateSignature(xml, connectionDetails.api_key);
// Prepare and call OpenSRS API
const headers = {
'Content-Type': 'text/xml',
'X-Username': connectionDetails.reseller_username,
'X-Signature': signature
};
return await axios($, {
method: "POST",
url: connectionDetails.api_host_port,
headers,
data: xml
});
},
})
Overview of HelpCrunch #
The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.
Connect HelpCrunch #
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpcrunch: {
type: "app",
app: "helpcrunch",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpcrunch.com/v1/organization`,
headers: {
Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
},
})
},
})
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