Integrate the OpenPhone API with the ServiceNow API

Setup the OpenPhone API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate OpenPhone and ServiceNow remarkably fast. Free for developers.

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Popular Ways to Connect OpenPhone with ServiceNow#

Create Table Record with ServiceNow API on New Call Recording Completed from OpenPhone API

OpenPhone + ServiceNow

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Create Table Record with ServiceNow API on New Incoming Call Completed (Instant) from OpenPhone API

OpenPhone + ServiceNow

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Create Table Record with ServiceNow API on New Message Received (Instant) from OpenPhone API

OpenPhone + ServiceNow

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Create Table Record with ServiceNow API on New Outgoing Call Completed (Instant) from OpenPhone API

OpenPhone + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Call Recording Completed from OpenPhone API

OpenPhone + ServiceNow

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Popular OpenPhone and ServiceNow Triggers#

New Call Recording Completed (Instant) from the OpenPhone API

Emit new event when a call recording has finished.

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New Incoming Call Completed (Instant) from the OpenPhone API

Emit new event when an incoming call is completed, including calls not picked up or voicemails left.

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New Message Received (Instant) from the OpenPhone API

Emit new event when a new message is received

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New Outgoing Call Completed (Instant) from the OpenPhone API

Emit new event when an outgoing call has ended.

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Popular OpenPhone and ServiceNow Actions#

Create Contact with the OpenPhone API

Create a new contact in OpenPhone. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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List Phone Numbers with the OpenPhone API

Retrieve the list of phone numbers and users associated with your OpenPhone workspace. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Connect OpenPhone#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    openphone: {
      type: "app",
      app: "openphone",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.openphone.com/v1/phone-numbers`,
      headers: {
        "Authorization": `${this.openphone.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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