Integrate the ONLYOFFICE DocSpace API with the Zendesk API

Setup the ONLYOFFICE DocSpace API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ONLYOFFICE DocSpace and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect ONLYOFFICE DocSpace with Zendesk#

Create Room with ONLYOFFICE DocSpace API on New Ticket (Instant) from Zendesk API

Zendesk + ONLYOFFICE DocSpace

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Create Room with ONLYOFFICE DocSpace API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + ONLYOFFICE DocSpace

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Create Room with ONLYOFFICE DocSpace API on Ticket Closed (Instant) from Zendesk API

Zendesk + ONLYOFFICE DocSpace

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Create Room with ONLYOFFICE DocSpace API on Ticket Pending (Instant) from Zendesk API

Zendesk + ONLYOFFICE DocSpace

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Create Room with ONLYOFFICE DocSpace API on Ticket Solved (Instant) from Zendesk API

Zendesk + ONLYOFFICE DocSpace

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Popular ONLYOFFICE DocSpace and Zendesk Triggers#

New File Created from the ONLYOFFICE DocSpace API

Emit new event when a new file is created. See the documentation.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Folder Created from the ONLYOFFICE DocSpace API

Emit new event when a new folder is createdr. See the documentation.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New User Added from the ONLYOFFICE DocSpace API

Emit new event when a new user is added. See the documentation.

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Popular ONLYOFFICE DocSpace and Zendesk Actions#

Create Room with the ONLYOFFICE DocSpace API

Creates a new room. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Invite User with the ONLYOFFICE DocSpace API

Invites a new user to the portal. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Upload File with the ONLYOFFICE DocSpace API

Uploads a file to the specified room. See the documentation

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Connect ONLYOFFICE DocSpace#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onlyoffice_docspace: {
      type: "app",
      app: "onlyoffice_docspace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.onlyoffice_docspace.$auth.subdomain}.onlyoffice.com/api/2.0/people/@self`,
      headers: {
        "Authorization": `${this.onlyoffice_docspace.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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