Integrate the Onfleet API with the Zendesk API

Setup the Onfleet API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Onfleet and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Onfleet with Zendesk#

Create Linked Pickup & Dropoff Tasks with Onfleet API on New Ticket (Instant) from Zendesk API

Zendesk + Onfleet

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Create Linked Pickup & Dropoff Tasks with Onfleet API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Onfleet

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Create Linked Pickup & Dropoff Tasks with Onfleet API on Ticket Closed (Instant) from Zendesk API

Zendesk + Onfleet

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Create Linked Pickup & Dropoff Tasks with Onfleet API on Ticket Pended (Instant) from Zendesk API

Zendesk + Onfleet

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Create Linked Pickup & Dropoff Tasks with Onfleet API on Ticket Solved (Instant) from Zendesk API

Zendesk + Onfleet

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Popular Onfleet and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New SMS Recipient Response Missed (Instant) from the Onfleet API

Emit new event when a new SMS recipient response is missed.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Task Arrival (Instant) from the Onfleet API

Emit new event when a new task is arrival.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Onfleet and Zendesk Actions#

Create Linked Pickup & Dropoff Tasks with the Onfleet API

Create a pickup task and dropoff task linked with each other. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create New Task with the Onfleet API

Create a new task. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Task (Template Use) with the Onfleet API

Creates a single task. Used for simple templates only. See the docs here

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Overview of Onfleet#

The Onfleet API integrates with Pipedream to power logistics and delivery operations, offering real-time tracking, optimized routes, automatic dispatch, analytics, and communication with drivers. With Pipedream's serverless platform, one can automate complex workflows involving Onfleet and other apps, triggering actions based on events, scheduling tasks, or processing data to enhance delivery services.

Connect Onfleet#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onfleet: {
      type: "app",
      app: "onfleet",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://onfleet.com/api/v2/organization`,
      auth: {
        username: `${this.onfleet.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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