OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

Integrate the OneDesk API with the Formatting API

Setup the OneDesk API trigger to run a workflow which integrates with the Formatting API. Pipedream's integration platform allows you to integrate OneDesk and Formatting remarkably fast. Free for developers.

[Data] Convert JSON to String with Formatting API on New Item Created from OneDesk API
OneDesk + Formatting
 
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[Data] Convert JSON to String with Formatting API on New Item Updated from OneDesk API
OneDesk + Formatting
 
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[Data] Convert JSON to String with Formatting API on New Project Created from OneDesk API
OneDesk + Formatting
 
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[Data] Convert JSON to String with Formatting API on New Project Updated from OneDesk API
OneDesk + Formatting
 
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[Data] Convert JSON to String with Formatting API on New Public Message Created from OneDesk API
OneDesk + Formatting
 
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New Item Created from the OneDesk API

Emit new event when a new item is created. See the docs

 
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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

 
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New Project Created from the OneDesk API

Emit new event when a new project is created. See the docs

 
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New Project Updated from the OneDesk API

Emit new event when a project is updated. See the docs

 
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New Public Message Created from the OneDesk API

Emit new event when a new public message is created. See the docs

 
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Create Item with the OneDesk API

Creates a new item. See the docs

 
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[Data] Convert JSON to String with the Formatting API

Convert an object to a JSON format string

 
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Create Message with the OneDesk API

Creates a message or comment. See the docs

 
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[Data] Parse JSON with the Formatting API

Parse a JSON string

 
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Create Project with the OneDesk API

Creates a project/space. See the docs

 
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Overview of OneDesk

The OneDesk API allows developers to easily access
and integrate several of OneDesk's core services into their own applications.
With the OneDesk API, developers are able to customize and combine multiple
services to create completely unique and versatile applications that their
users can enjoy.

The OneDesk API provides developers access to:

  • Project Management: Create, edit and delete projects and tasks, and
    collaborate with team members
  • Knowledge Management: Create, edit and share documents and FAQs
  • Ideas and Feedback Management: Manage customer feedback and ideas
  • Resource Scheduling: Define resource profiles and calendars for project
    scheduling
  • Time Tracking: Track time and cost allocations to tasks

Using these and other core services from OneDesk, developers can create
powerful and engaging applications that cover a variety of use cases. Here are
some examples of applications you can build with the OneDesk API:

  • Corporate Project Planning App - A mobile and web-based application that
    allows teams to collaborate on planning and organizing projects
  • Knowledge Base App - A web-based application that lets teams store, share and
    update knowledge resources across multiple devices
  • Time Tracking App - A mobile and web-based application that provides detailed
    time tracking, resource scheduling and cost allocation capabilities
  • Customer Support App - A web-based application that uses knowledge management
    and feedback management capabilities to manage customer interactions and
    inquiries quickly and easily
  • Collaboration App - A mobile and web-based application that allows teams to
    easily collaborate with each other on multiple projects and tasks

Connect OneDesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/2.0/organization/getOrgInfo`,
      params: {
        token: `${this.onedesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Formatting

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export default defineComponent({
  async run({ steps, $ }) {
    const text = ' Hello world! ';
    return text.trim()
  },
})