OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

Integrate the OneDesk API with the Discord API

Setup the OneDesk API trigger to run a workflow which integrates with the Discord API. Pipedream's integration platform allows you to integrate OneDesk and Discord remarkably fast. Free for developers.

Create Item with OneDesk API on New Message (Instant) from Discord API
Discord + OneDesk
 
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Create Message with OneDesk API on New Message (Instant) from Discord API
Discord + OneDesk
 
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Create Project with OneDesk API on New Message (Instant) from Discord API
Discord + OneDesk
 
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Create User with OneDesk API on New Message (Instant) from Discord API
Discord + OneDesk
 
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Find Item with OneDesk API on New Message (Instant) from Discord API
Discord + OneDesk
 
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New Message (Instant) from the Discord API

Emit new event for each message posted to one or more channels in a Discord server

 
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Message Deleted (Instant) from the Discord API

Emit new event for each message deleted

 
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New Command Received (Instant) from the Discord API

Emit new event for each command posted to one or more channels in a Discord server

 
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New Guild Member (Instant) from the Discord API

Emit new event for each new member added to a guild

 
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Reaction Added (Instant) from the Discord API

Emit new event for each reaction added to a message

 
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Create Item with the OneDesk API

Creates a new item. See the docs

 
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Create Message with the OneDesk API

Creates a message or comment. See the docs

 
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Create Project with the OneDesk API

Creates a project/space. See the docs

 
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Create User with the OneDesk API

Creates a user or a customer. See the docs

 
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Find Item with the OneDesk API

Search for an existing item. See the docs

 
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Overview of OneDesk

The OneDesk API allows developers to easily access
and integrate several of OneDesk's core services into their own applications.
With the OneDesk API, developers are able to customize and combine multiple
services to create completely unique and versatile applications that their
users can enjoy.

The OneDesk API provides developers access to:

  • Project Management: Create, edit and delete projects and tasks, and
    collaborate with team members
  • Knowledge Management: Create, edit and share documents and FAQs
  • Ideas and Feedback Management: Manage customer feedback and ideas
  • Resource Scheduling: Define resource profiles and calendars for project
    scheduling
  • Time Tracking: Track time and cost allocations to tasks

Using these and other core services from OneDesk, developers can create
powerful and engaging applications that cover a variety of use cases. Here are
some examples of applications you can build with the OneDesk API:

  • Corporate Project Planning App - A mobile and web-based application that
    allows teams to collaborate on planning and organizing projects
  • Knowledge Base App - A web-based application that lets teams store, share and
    update knowledge resources across multiple devices
  • Time Tracking App - A mobile and web-based application that provides detailed
    time tracking, resource scheduling and cost allocation capabilities
  • Customer Support App - A web-based application that uses knowledge management
    and feedback management capabilities to manage customer interactions and
    inquiries quickly and easily
  • Collaboration App - A mobile and web-based application that allows teams to
    easily collaborate with each other on multiple projects and tasks

Connect OneDesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/2.0/organization/getOrgInfo`,
      params: {
        token: `${this.onedesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Discord

The Pipedream Discord app enables you to build event-driven workflows that interact with the Discord API. When you authorize the Pipedream app's access to your guilds, you can use Pipedream workflows to perform common Discord actions, or write your own code against the Discord API.

Connect Discord

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    discord: {
      type: "app",
      app: "discord",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://discord.com/api/users/@me`,
      headers: {
        Authorization: `Bearer ${this.discord.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})