Ometria
The customer marketing platform for retail
Integrate the Ometria API with the Zendesk API
Setup the Ometria API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Ometria and Zendesk remarkably fast. Free for developers.
Popular Ometria and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Ometria#
The Ometria API is a data-driven tool designed to empower marketers to efficiently orchestrate personalized customer experiences across multiple channels. With this API, you can automate the management of customer data, track customer behaviors, and trigger personalized marketing campaigns. By leveraging the power of Pipedream's integration capabilities, you can seamlessly connect Ometria with other services, sync data in real-time, and create custom, scalable automations to enhance your marketing efforts.
Connect Ometria#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ometria: {
type: "app",
app: "ometria",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.ometria.com/v2/orders`,
headers: {
"X-Ometria-Auth": `${this.ometria.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})