Okta
Okta is a cloud-based identity and access management (IAM) company that provides single sign-on (SSO) and multi-factor authentication (MFA) services. Okta's platform allows users to securely access applications from any device, at any time, and from anywhere.
Integrate the Okta API with the Zendesk API
Setup the Okta API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Okta and Zendesk remarkably fast. Free for developers.
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Popular Okta and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular Okta and Zendesk Actions#
Fetches the information of a specific user from the Okta system. See the documentation
Updates the profile of a specific user in the Okta system. See the documentation
Connect Okta#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
okta: {
type: "app",
app: "okta",
}
},
async run({steps, $}) {
return await axios($, {
url: `{{custom_fields.url}}/api/v1/users`,
headers: {
"Authorization": `SSWS {{custom_fields.api_token}}`,
"Accept": `application/json; okta-version=1.0.0`,
},
params: {
Accept: ``,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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