The OCR.space Online OCR service converts scans or (smartphone) images of text documents into editable files by using Optical Character Recognition (OCR). The OCR software also can get text from PDF . Our Online OCR service is free to use, no registration necessary. Just upload your image files.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The OCRSpace API enables text extraction from images and PDFs, converting various image formats into editable and searchable data. This service is a game-changer for automating document handling processes, where the need to digitize content is crucial. Pipedream's platform allows for seamless integration of OCRSpace's capabilities with various apps to streamline workflows, such as organizing documents, populating databases, or even triggering event-driven actions based on the extracted content.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ocrspace: {
type: "app",
app: "ocrspace",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.ocr.space/parse/imageurl`,
params: {
apikey: `${this.ocrspace.$auth.apikey}`,
url: `image_url_goes_here`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})