Integrate the Nutshell API with the Zendesk API

Setup the Nutshell API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Nutshell and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Nutshell with Zendesk#

Create Company with Nutshell API on New Ticket (Instant) from Zendesk API

Zendesk + Nutshell

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Create Company with Nutshell API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Nutshell

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Create Company with Nutshell API on Ticket Closed (Instant) from Zendesk API

Zendesk + Nutshell

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Create Company with Nutshell API on Ticket Pending (Instant) from Zendesk API

Zendesk + Nutshell

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Create Company with Nutshell API on Ticket Solved (Instant) from Zendesk API

Zendesk + Nutshell

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Popular Nutshell and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Lead from the Nutshell API

Emit new event when a new lead is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Lead Won from the Nutshell API

Emit new event when a lead is won.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Nutshell and Zendesk Actions#

Create Company with the Nutshell API

Creates a new company within Nutshell. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Contact with the Nutshell API

Creates a new contact. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Lead with the Nutshell API

Initiates a new lead within Nutshell. See the documentation

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Overview of Nutshell#

The Nutshell API allows you to access and manage data within the Nutshell CRM platform, enabling you to automate tasks, sync information across apps, and build custom integrations. With Pipedream, these capabilities are harnessed through serverless workflows that can trigger actions within Nutshell or react to events, all with minimal setup. You can create leads, update contacts, manage sales processes, and more, all in a scalable and efficient manner.

Connect Nutshell#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nutshell: {
      type: "app",
      app: "nutshell",
    }
  },
  async run({steps, $}) {
    const data = { 
              "id": "apeye",
              "method": "getUser",
          }
    return await axios($, {
      url: `https://${this.nutshell.$auth.api}/api/v1/json`,
      auth: {
        username: `${this.nutshell.$auth.email}`,
        password: `${this.nutshell.$auth.password}`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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