Integrate the npm API with the Help Scout API

Setup the npm API trigger to run a workflow which integrates with the Help Scout API. Pipedream's integration platform allows you to integrate npm and Help Scout remarkably fast. Free for developers.

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Popular Ways to Connect npm with Help Scout#

Add Note to Conversation with Help Scout API on New Download Counts from npm API

npm + Help Scout

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Create Customer with Help Scout API on New Download Counts from npm API

npm + Help Scout

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Send Reply with Help Scout API on New Download Counts from npm API

npm + Help Scout

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Add Note to Conversation with Help Scout API on New Package Version from npm API

npm + Help Scout

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Create Customer with Help Scout API on New Package Version from npm API

npm + Help Scout

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Popular npm and Help Scout Triggers#

New Download Counts from the npm API

Emit new event with the latest count of downloads for an npm package. See the documentation.

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New Package Version from the npm API

Emit new event when a new version of an npm package is published. See the documentation

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New Conversation Assigned (Instant) from the Help Scout API

Emit new event when a conversation is assigned to an agent. See the documentation

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New Conversation Created (Instant) from the Help Scout API

Emit new event when a new conversation is created.

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New Customer Added (Instant) from the Help Scout API

Emit new event when a new customer is added.

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Popular npm and Help Scout Actions#

Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

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Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

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Send Reply with the Help Scout API

Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation

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Overview of Help Scout#

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

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