Integrate the Notion API with the Freshdesk API

Setup the Notion API trigger to run a workflow which integrates with the Freshdesk API. Pipedream's integration platform allows you to integrate Notion and Freshdesk remarkably fast. Free for developers.

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Popular Ways to Connect Notion with Freshdesk#

Append Block to Parent with Notion API on New Contact from Freshdesk API

Freshdesk + Notion

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Append Block to Parent with Notion API on New Ticket from Freshdesk API

Freshdesk + Notion

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Create a Company with Freshdesk API on New Database from Notion API

Notion + Freshdesk

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Create a Company with Freshdesk API on New Page from Notion API

Notion + Freshdesk

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Create a Company with Freshdesk API on Page or Subpage Updated from Notion API

Notion + Freshdesk

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Popular Notion and Freshdesk Triggers#

New Database from the Notion API

Emit new event when a database is created. Note: Databases must be shared with your Pipedream Integtration to trigger event.

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New Contact from the Freshdesk API

Emit new notifications when a new contact is created

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New Page in Database from the Notion API

Emit new event when a page in a database is created

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New Ticket from the Freshdesk API

Emit new notifications when a new ticket is created

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Page or Subpage Updated from the Notion API

Emit new event when a page or one of its sub-pages is updated.

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Popular Notion and Freshdesk Actions#

Append Block to Parent with the Notion API

Creates and appends blocks to the specified parent. See the documentation

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Create a Company with the Freshdesk API

Create a company. See docs here

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Create Page with the Notion API

Creates a page from a parent page. The only valid property is title. See the documentation

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Create a Contact with the Freshdesk API

Create a contact. See docs here

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Create Page from Database with the Notion API

Creates a page from a database. See the docs

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Overview of Notion#

Notion's API allows for the creation, reading, updating, and deleting of pages, databases, and their contents within Notion. Using Pipedream's platform, you can build workflows that connect Notion with various other services to automate tasks such as content management, task tracking, and data synchronization. With Pipedream's serverless execution, you can trigger these workflows on a schedule, or by external events from other services, without managing any infrastructure.

Connect Notion#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    notion: {
      type: "app",
      app: "notion",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.notion.com/v1/users/me`,
      headers: {
        Authorization: `Bearer ${this.notion.$auth.oauth_access_token}`,
        "Notion-Version": `2021-08-16`,
      },
    })
  },
})

Overview of Freshdesk#

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

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