Integrate the Nile Database API with the Zendesk API

Setup the Nile Database API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Nile Database and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Nile Database with Zendesk#

Create Ticket with Zendesk API on New Tenant Created from Nile Database API

Nile Database + Zendesk

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Create Ticket with Zendesk API on New User Created from Nile Database API

Nile Database + Zendesk

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Create User with Nile Database API on New Ticket (Instant) from Zendesk API

Zendesk + Nile Database

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Create User with Nile Database API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Nile Database

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Create User with Nile Database API on Ticket Closed (Instant) from Zendesk API

Zendesk + Nile Database

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Popular Nile Database and Zendesk Triggers#

New Tenant Created from the Nile Database API

Emit new event when a new tenant is added to a Nile Database

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New User Created from the Nile Database API

Emit new event when a new user is added in a Nile Database

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Nile Database and Zendesk Actions#

Create User with the Nile Database API

Create a new database user by providing an email address and password. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Execute Query with the Nile Database API

Execute a custom PostgreSQL query.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Connect Nile Database#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nile_database: {
      type: "app",
      app: "nile_database",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://global.thenile.dev/developers/me/full`,
      headers: {
        Authorization: `Bearer ${this.nile_database.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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