Integrate the Nifty API with the Zendesk API

Setup the Nifty API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Nifty and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Nifty with Zendesk#

Assign Task to Team Member with Nifty API on New Ticket (Instant) from Zendesk API

Zendesk + Nifty

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Assign Task to Team Member with Nifty API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Nifty

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Assign Task to Team Member with Nifty API on Ticket Closed (Instant) from Zendesk API

Zendesk + Nifty

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Assign Task to Team Member with Nifty API on Ticket Pending (Instant) from Zendesk API

Zendesk + Nifty

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Assign Task to Team Member with Nifty API on Ticket Solved (Instant) from Zendesk API

Zendesk + Nifty

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Popular Nifty and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Message Posted from the Nifty API

Emit new event when a new message is posted in a team's discussion.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Task Created from the Nifty API

Emit new event when a task is created in a project.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Nifty and Zendesk Actions#

Assign Task to Team Member with the Nifty API

Assigns a specific task to a team member in Nifty. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Message with the Nifty API

Sends a new message in a team's discussion. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Project with the Nifty API

Creates a new project in a designated portfolio. See the documentation

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Overview of Nifty#

The Nifty API allows for streamlined project management, facilitating task automation and data synchronization within Pipedream. By integrating with the Nifty API, you can automate workflows involving project tracking, task assignments, and progress monitoring, effectively reducing manual overhead. On Pipedream, the API's endpoints can trigger actions, respond to changes, and update records across different services, bringing cohesion to your project management ecosystem.

Connect Nifty#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nifty: {
      type: "app",
      app: "nifty",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://openapi.niftypm.com/api/v2.0/users/me`,
      headers: {
        Authorization: `Bearer ${this.nifty.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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