New Relic
Real-time performance insights into your software, infrastructure & customer experience
Integrate the New Relic API with the Zendesk API
Setup the New Relic API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate New Relic and Zendesk remarkably fast. Free for developers.
Popular New Relic and Zendesk Triggers#
Overview of New Relic#
The New Relic API offers powerful capabilities for monitoring, alerting, and analyzing the performance of your web applications and infrastructure. By using the API within Pipedream, you can automate and orchestrate a vast array of operations that revolve around your application's health and data insights. This can range from triggering workflows based on New Relic alerts, to syncing performance data with other tools, or even automating responses to specific incidents.
Connect New Relic#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
new_relic: {
type: "app",
app: "new_relic",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.newrelic.com/v2/users.json`,
headers: {
"X-Api-Key": `${this.new_relic.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})