New Relic

Real-time performance insights into your software, infrastructure & customer experience

Integrate the New Relic API with the Zendesk API

Setup the New Relic API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate New Relic and Zendesk remarkably fast. Free for developers.

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Create Ticket with Zendesk API on New Alert from New Relic API
New Relic + Zendesk
 
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Create Ticket with Zendesk API on New Deployment from New Relic API
New Relic + Zendesk
 
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Delete Ticket with Zendesk API on New Alert from New Relic API
New Relic + Zendesk
 
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Delete Ticket with Zendesk API on New Deployment from New Relic API
New Relic + Zendesk
 
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New Deployment with New Relic API on New Ticket (Instant) from Zendesk API
Zendesk + New Relic
 
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New Alert from the New Relic API

Emit new event when a new alert is created.

 
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New Deployment from the New Relic API

Emit new event when a new deployment is created.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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New Deployment with the New Relic API

Create a new deployment mark. See the docs here

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of New Relic

The New Relic API offers powerful capabilities for monitoring, alerting, and analyzing the performance of your web applications and infrastructure. By using the API within Pipedream, you can automate and orchestrate a vast array of operations that revolve around your application's health and data insights. This can range from triggering workflows based on New Relic alerts, to syncing performance data with other tools, or even automating responses to specific incidents.

Connect New Relic

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    new_relic: {
      type: "app",
      app: "new_relic",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.newrelic.com/v2/users.json`,
      headers: {
        "X-Api-Key": `${this.new_relic.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo