Integrate the Namely API with the Zendesk API

Setup the Namely API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Namely and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Namely with Zendesk#

Create Ticket with Zendesk API on New Created User from Namely API

Namely + Zendesk

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Create Ticket with Zendesk API on New Updated User from Namely API

Namely + Zendesk

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Create User with Namely API on New Ticket (Instant) from Zendesk API

Zendesk + Namely

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Create User with Namely API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Namely

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Create User with Namely API on Ticket Closed (Instant) from Zendesk API

Zendesk + Namely

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Popular Namely and Zendesk Triggers#

New Created User from the Namely API

Emit new event for each user created.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Updated User from the Namely API

Emit new event for each user updated.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Namely and Zendesk Actions#

Create User with the Namely API

Creates a new user. See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get User with the Namely API

Get a user. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update User with the Namely API

Updates a user. See docs here

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Overview of Namely#

Namely is a Human Resources Information System (HRIS) designed to simplify HR, payroll, benefits, and talent management. By leveraging the Namely API on Pipedream, you can automate employee data synchronization across various platforms, streamline HR operations by triggering workflows based on employee lifecycle events, and even analyze workforce data to gain insights. It's a potent tool for HR professionals looking to integrate their HR tech stack and automate repetitive tasks.

Connect Namely#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    namely: {
      type: "app",
      app: "namely",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.namely.$auth.subdomain}.namely.com/api/v1/profiles/me`,
      headers: {
        Authorization: `Bearer ${this.namely.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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