Integrate the MongoDB API with the Helpspace API

Setup the MongoDB API trigger to run a workflow which integrates with the Helpspace API. Pipedream's integration platform allows you to integrate MongoDB and Helpspace remarkably fast. Free for developers.

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Popular Ways to Connect MongoDB with Helpspace#

Create Customer with Helpspace API on New Collection from MongoDB API

MongoDB + Helpspace

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Create Customer with Helpspace API on New Database from MongoDB API

MongoDB + Helpspace

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Create Customer with Helpspace API on New Document from MongoDB API

MongoDB + Helpspace

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Create Customer with Helpspace API on New Field in Document from MongoDB API

MongoDB + Helpspace

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Create New Document with MongoDB API on New Customer (Instant) from Helpspace API

Helpspace + MongoDB

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Popular MongoDB and Helpspace Triggers#

New Customer (Instant) from the Helpspace API

Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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New Ticket (Instant) from the Helpspace API

Emit new event when a new ticket is opened in HelpSpace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

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New Database from the MongoDB API

Emit new an event when a new database is added

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New Document from the MongoDB API

Emit new an event when a new document is added to a collection

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Popular MongoDB and Helpspace Actions#

Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

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Create Customer with the Helpspace API

Creates a new customer in Helpspace. See the documentation

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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

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Create Ticket with the Helpspace API

Creates a new ticket in Helpspace. See the documentation

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Execute Aggregation with the MongoDB API

Execute an aggregation pipeline on a MongoDB collection. See the documentation

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Overview of MongoDB#

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB#

import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})

Overview of Helpspace#

The Helpspace API facilitates seamless integration of customer support functionalities into various platforms. With Pipedream, you can harness this API to automate ticket tracking, customer communication, and support resource management. By connecting Helpspace to other apps, you can streamline support workflows, sync data across services, and even trigger actions based on customer interactions or support metrics.

Connect Helpspace#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpspace: {
      type: "app",
      app: "helpspace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpspace.com/api/v1/customers`,
      headers: {
        Authorization: `Bearer ${this.helpspace.$auth.access_token}`,
        "Hs-Client-Id": `${this.helpspace.$auth.client_id}`,
      },
    })
  },
})

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