Integrate the Mojo Helpdesk API with the Zendesk API

Setup the Mojo Helpdesk API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Mojo Helpdesk and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Mojo Helpdesk with Zendesk#

Create Ticket with Mojo Helpdesk API on New Ticket (Instant) from Zendesk API

Zendesk + Mojo Helpdesk

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Create Ticket with Mojo Helpdesk API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Mojo Helpdesk

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Create Ticket with Mojo Helpdesk API on Ticket Closed (Instant) from Zendesk API

Zendesk + Mojo Helpdesk

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Create Ticket with Mojo Helpdesk API on Ticket Pended (Instant) from Zendesk API

Zendesk + Mojo Helpdesk

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Create Ticket with Mojo Helpdesk API on Ticket Solved (Instant) from Zendesk API

Zendesk + Mojo Helpdesk

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Popular Mojo Helpdesk and Zendesk Triggers#

New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Ticket With Scheduled On Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs

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Popular Mojo Helpdesk and Zendesk Actions#

Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create User with the Mojo Helpdesk API

Create a new user. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Mojo Helpdesk#

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Connect Mojo Helpdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mojo_helpdesk: {
      type: "app",
      app: "mojo_helpdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mojohelpdesk.com/api/v2/users`,
      params: {
        access_key: `${this.mojo_helpdesk.$auth.access_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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