Integrate the Mojo Helpdesk API with the ServiceNow API

Setup the Mojo Helpdesk API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Mojo Helpdesk and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Mojo Helpdesk with ServiceNow#

Create Table Record with ServiceNow API on New Ticket Created from Mojo Helpdesk API

Mojo Helpdesk + ServiceNow

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Create Table Record with ServiceNow API on New Ticket With Due Date Created from Mojo Helpdesk API

Mojo Helpdesk + ServiceNow

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Create Table Record with ServiceNow API on New Ticket With Scheduled On Created from Mojo Helpdesk API

Mojo Helpdesk + ServiceNow

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Create Table Record with ServiceNow API on New User Created from Mojo Helpdesk API

Mojo Helpdesk + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Ticket Created from Mojo Helpdesk API

Mojo Helpdesk + ServiceNow

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Popular Mojo Helpdesk and ServiceNow Triggers#

New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

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New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

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New Ticket With Scheduled On Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs

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New User Created from the Mojo Helpdesk API

Emit new event when a new user is created. See the docs here

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Popular Mojo Helpdesk and ServiceNow Actions#

Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Create User with the Mojo Helpdesk API

Create a new user. See the docs here

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Overview of Mojo Helpdesk#

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Connect Mojo Helpdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mojo_helpdesk: {
      type: "app",
      app: "mojo_helpdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mojohelpdesk.com/api/v2/users`,
      params: {
        access_key: `${this.mojo_helpdesk.$auth.access_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})