Mojo Helpdesk

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes.

Integrate the Mojo Helpdesk API with the MongoDB API

Setup the Mojo Helpdesk API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate Mojo Helpdesk and MongoDB remarkably fast. Free for developers.

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Create New Document with MongoDB API on New Ticket Created from Mojo Helpdesk API
Mojo Helpdesk + MongoDB
 
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Create New Document with MongoDB API on New Ticket With Due Date Created from Mojo Helpdesk API
Mojo Helpdesk + MongoDB
 
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Create New Document with MongoDB API on New Ticket With Scheduled On Created from Mojo Helpdesk API
Mojo Helpdesk + MongoDB
 
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Create New Document with MongoDB API on New User Created from Mojo Helpdesk API
Mojo Helpdesk + MongoDB
 
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Create Ticket with Mojo Helpdesk API on New Collection from MongoDB API
MongoDB + Mojo Helpdesk
 
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New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

 
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New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

 
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New Ticket With Scheduled On Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs

 
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New User Created from the Mojo Helpdesk API

Emit new event when a new user is created. See the docs here

 
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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

 
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Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

 
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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

 
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Create User with the Mojo Helpdesk API

Create a new user. See the docs here

 
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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

 
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Execute Aggregation with the MongoDB API

Execute an aggregation pipeline on a MongoDB collection. See the documentation

 
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Overview of Mojo Helpdesk

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Connect Mojo Helpdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mojo_helpdesk: {
      type: "app",
      app: "mojo_helpdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mojohelpdesk.com/api/v2/users`,
      params: {
        access_key: `${this.mojo_helpdesk.$auth.access_key}`,
      },
    })
  },
})

Overview of MongoDB

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB

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import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})

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Adyen logo
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