Integrate the Mojo Helpdesk API with the Microsoft Teams API

Setup the Mojo Helpdesk API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate Mojo Helpdesk and Microsoft Teams remarkably fast. Free for developers.

Popular Ways to Connect Mojo Helpdesk with Microsoft Teams#

Create Channel with Microsoft Teams API on New Ticket Created from Mojo Helpdesk API

Mojo Helpdesk + Microsoft Teams

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Create Channel with Microsoft Teams API on New Ticket With Due Date Created from Mojo Helpdesk API

Mojo Helpdesk + Microsoft Teams

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Create Channel with Microsoft Teams API on New Ticket With Scheduled On Created from Mojo Helpdesk API

Mojo Helpdesk + Microsoft Teams

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Create Channel with Microsoft Teams API on New User Created from Mojo Helpdesk API

Mojo Helpdesk + Microsoft Teams

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Create Ticket with Mojo Helpdesk API on New Channel from Microsoft Teams API

Microsoft Teams + Mojo Helpdesk

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Popular Mojo Helpdesk and Microsoft Teams Triggers#

New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

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New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

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New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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New Ticket With Scheduled On Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs

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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

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Popular Mojo Helpdesk and Microsoft Teams Actions#

Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

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Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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Create User with the Mojo Helpdesk API

Create a new user. See the docs here

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

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Overview of Mojo Helpdesk#

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Connect Mojo Helpdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mojo_helpdesk: {
      type: "app",
      app: "mojo_helpdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mojohelpdesk.com/api/v2/users`,
      params: {
        access_key: `${this.mojo_helpdesk.$auth.access_key}`,
      },
    })
  },
})

Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})