Mojo Helpdesk

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes.

Integrate the Mojo Helpdesk API with the AWS API

Setup the Mojo Helpdesk API trigger to run a workflow which integrates with the AWS API. Pipedream's integration platform allows you to integrate Mojo Helpdesk and AWS remarkably fast. Free for developers.

Create Ticket with Mojo Helpdesk API on New Scheduled Tasks from AWS API
AWS + Mojo Helpdesk
 
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Create Ticket with Mojo Helpdesk API on New SNS Messages from AWS API
AWS + Mojo Helpdesk
 
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Create User with Mojo Helpdesk API on New Scheduled Tasks from AWS API
AWS + Mojo Helpdesk
 
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Create User with Mojo Helpdesk API on New SNS Messages from AWS API
AWS + Mojo Helpdesk
 
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Create Ticket with Mojo Helpdesk API on New Inbound SES Emails from AWS API
AWS + Mojo Helpdesk
 
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New Scheduled Tasks from the AWS API

Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source emits it as a new event.

 
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New SNS Messages from the AWS API

Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Pipedream source.

 
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New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

 
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New Inbound SES Emails from the AWS API

The source subscribes to all emails delivered to a specific domain configured in AWS SES. When an email is sent to any address at the domain, this event source emits that email as a formatted event. These events can trigger a Pipedream workflow and can be consumed via SSE or REST API.

 
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New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

 
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Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

 
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Create User with the Mojo Helpdesk API

Create a new user. See the docs here

 
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CloudWatch Logs - Put Log Event with the AWS API

Uploads a log event to the specified log stream. See docs

 
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DynamoDB - Create Table with the AWS API

Creates a new table to your account. See docs

 
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DynamoDB - Execute Statement with the AWS API

This operation allows you to perform transactional reads or writes on data stored in DynamoDB, using PartiQL. See docs

 
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Overview of Mojo Helpdesk

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Connect Mojo Helpdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mojo_helpdesk: {
      type: "app",
      app: "mojo_helpdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mojohelpdesk.com/api/v2/users`,
      params: {
        access_key: `${this.mojo_helpdesk.$auth.access_key}`,
      },
    })
  },
})

Overview of AWS

The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.

Connect AWS

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import AWS from 'aws-sdk'

export default defineComponent({
  props: {
    aws: {
      type: "app",
      app: "aws",
    }
  },
  async run({steps, $}) {
    const { accessKeyId, secretAccessKey } = this.aws.$auth
    
    /* Now, pass the accessKeyId and secretAccessKey to the constructor for your desired service. For example:
    
    const dynamodb = new AWS.DynamoDB({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    */
  },
})