Mojo Helpdesk

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes.

Integrate the Mojo Helpdesk API with the Amazon SES API

Setup the Mojo Helpdesk API trigger to run a workflow which integrates with the Amazon SES API. Pipedream's integration platform allows you to integrate Mojo Helpdesk and Amazon SES remarkably fast. Free for developers.

Create Email Template with Amazon SES API on New Ticket Created from Mojo Helpdesk API
Mojo Helpdesk + Amazon SES
 
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Create Email Template with Amazon SES API on New Ticket With Due Date Created from Mojo Helpdesk API
Mojo Helpdesk + Amazon SES
 
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Create Email Template with Amazon SES API on New Ticket With Scheduled On Created from Mojo Helpdesk API
Mojo Helpdesk + Amazon SES
 
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Create Email Template with Amazon SES API on New User Created from Mojo Helpdesk API
Mojo Helpdesk + Amazon SES
 
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Get Email Template with Amazon SES API on New Ticket Created from Mojo Helpdesk API
Mojo Helpdesk + Amazon SES
 
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New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

 
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New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

 
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New Ticket With Scheduled On Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs

 
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New User Created from the Mojo Helpdesk API

Emit new event when a new user is created. See the docs here

 
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Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

 
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Create Email Template with the Amazon SES API

Create a HTML or a plain text email template. See the docs

 
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Create User with the Mojo Helpdesk API

Create a new user. See the docs here

 
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Get Email Template with the Amazon SES API

Get an email template. See the docs

 
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Send Email with the Amazon SES API

Send an email using Amazon SES. Supports simple email messaging. See the docs

 
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Overview of Mojo Helpdesk

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Connect Mojo Helpdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mojo_helpdesk: {
      type: "app",
      app: "mojo_helpdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.mojohelpdesk.com/api/v2/users`,
      params: {
        access_key: `${this.mojo_helpdesk.$auth.access_key}`,
      },
    })
  },
})

Overview of Amazon SES

Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.

Connect Amazon SES

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module.exports = defineComponent({
  props: {
    amazon_ses: {
      type: "app",
      app: "amazon_ses",
    }
  },
  async run({steps, $}) {
    const AWS = require("aws-sdk")
    const { accessKeyId, secretAccessKey } = this.amazon_ses.$auth
    
    const ses = new AWS.SES({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    const sesParams = {
      Destination: {
        ToAddresses: ["<your email here>"],
      }, 
      Message: {
        Body: {
          Html: {
            Charset: "UTF-8", 
            Data: "<h1>This is a test</h1>",
          }, 
            Text: {
            Charset: "UTF-8", 
            Data: "This is a test",
          }
        }, 
        Subject: {
          Charset: "UTF-8", 
          Data: "Test email",
        }
      },
      Source: "<your from address here", 
    };
    
    this.resp = await ses.sendEmail(sesParams).promise()
  },
})