Create Field with Airtable API on New Ticket With Due Date Created from Mojo Helpdesk API

Pipedream makes it easy to connect APIs for Airtable, Mojo Helpdesk and 2,400+ other apps remarkably fast.

Trigger workflow on

New Ticket With Due Date Created from the Mojo Helpdesk API

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Create Field with the Airtable API

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Getting Started#

This integration creates a workflow with a Mojo Helpdesk trigger and Airtable action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket With Due Date Created trigger
1. Connect your Mojo Helpdesk account
2. Configure timer
Configure the Create Field action
1. Connect your Airtable account
2. Select a Base
3. Select a Table
4. Configure Field
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket With Due Date Created on Mojo Helpdesk

Description:Emit new event when a new unassigned ticket with a due date is created. [See the docs](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#all-tickets-with-due-date)

Version:0.0.1

Key:mojo_helpdesk-new-ticket-with-due-date-created

View on GitHub

Mojo Helpdesk Overview#

Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "mojo_helpdesk-new-ticket-with-due-date-created",
  name: "New Ticket With Due Date Created",
  description: "Emit new event when a new unassigned ticket with a due date is created. [See the docs](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#all-tickets-with-due-date)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    async getResources(params) {
      return this.mojoHelpdesk.searchTickets({
        params: {
          ...params,
          query: "_exists_:due_on",
          sf: this.getSortField(),
          r: 1, // reverse sort (desc)
        },
      });
    },
    getSortField() {
      return "created_on";
    },
    generateMeta({
      id, title, created_on: createdOn,
    }) {
      return {
        id,
        summary: title,
        ts: Date.parse(createdOn),
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Mojo Helpdesk	`mojoHelpdesk`	`app`	This component uses the Mojo Helpdesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

Mojo Helpdesk uses API keys for authentication. When you connect your Mojo Helpdesk account, Pipedream securely stores the keys so you can easily authenticate to Mojo Helpdesk APIs in both code and no-code steps.

The Mojo Helpdesk API requires an access key that is found in the Mojo Helpdesk user profile.

About Mojo Helpdesk#

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes.

Action#

Create Field on Airtable

Description:Create a new field in a table. [See the documentation](https://airtable.com/developers/web/api/create-field)

Version:0.0.7

Key:airtable_oauth-create-field

View on GitHub

Airtable Overview#

Airtable (OAuth) API on Pipedream allows you to manipulate and leverage your Airtable data in a myriad of powerful ways. Sync data between Airtable and other apps, trigger workflows on updates, or process bulk data operations asynchronously. By using Airtable's structured databases with Pipedream's serverless platform, you can craft custom automation solutions, integrate with other services seamlessly, and streamline complex data processes.

Action Code#

import common from "../common/common.mjs";

export default {
  key: "airtable_oauth-create-field",
  name: "Create Field",
  description: "Create a new field in a table. [See the documentation](https://airtable.com/developers/web/api/create-field)",
  version: "0.0.7",
  type: "action",
  props: {
    ...common.props,
    field: {
      type: "string",
      label: "Field",
      description: "A JSON object representing the field. Refer to [field types](https://airtable.com/developers/web/api/model/field-type) for supported field types, the write format for field options, and other specifics for certain field types.",
    },
  },
  async run({ $ }) {
    const field = typeof this.field === "object"
      ? this.field
      : JSON.parse(this.field);
    const data = {
      ...field,
    };
    const response = await this.airtable.createField({
      baseId: this.baseId.value,
      tableId: this.tableId.value,
      data,
      $,
    });

    if (response) {
      $.export("$summary", `Successfully created field with ID ${response.id}.`);
    }

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Airtable	`airtable`	`app`	This component uses the Airtable app.
Base	`baseId`	`string`	Select a value from the drop down menu.
Table	`tableId`	`string`	Select a value from the drop down menu.
Field	`field`	`string`	A JSON object representing the field. Refer to field types for supported field types, the write format for field options, and other specifics for certain field types.

Action Authentication#

Airtable uses OAuth authentication. When you connect your Airtable account, Pipedream will open a popup window where you can sign into Airtable and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Airtable API.

Pipedream requests the following authorization scopes when you connect your account:

data.records:readdata.records:writedata.recordComments:readdata.recordComments:writeschema.bases:readschema.bases:writewebhook:manageuser.email:read

Create Field with Airtable API on New Ticket With Due Date Created from Mojo Helpdesk API

Pipedream makes it easy to connect APIs for Airtable, Mojo Helpdesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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