Mode
Answer any question, fast. Mode brings SQL, Python, Rstats and custom visualizations together in one analytics platform.
Integrate the Mode API with the Zendesk API
Setup the Mode API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Mode and Zendesk remarkably fast. Free for developers.
Popular Mode and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Mode#
The Mode API provides programmatic access to Mode's analytics platform, allowing you to automate interactions with your Mode workspace. Using Mode with Pipedream, you can create workflows that interact with reports, queries, and spaces, or even manage members and permissions. This can include tasks like triggering a report run, fetching query results, or syncing users from other systems into Mode. By leveraging Pipedream's serverless platform, you can build robust, event-driven automations that integrate Mode with hundreds of other apps without the need for dedicated infrastructure.
Connect Mode#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mode: {
type: "app",
app: "mode",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.mode.com/api/account`,
headers: {
"Accept": `application/json`,
"Content-Type": `application/json`,
},
auth: {
username: `${this.mode.$auth.token}`,
password: `${this.mode.$auth.password}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})