Integrate the MixMax API with the Zendesk API

Setup the MixMax API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate MixMax and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect MixMax with Zendesk#

Create Contact Group with MixMax API on New Ticket (Instant) from Zendesk API

Zendesk + MixMax

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Create Contact Group with MixMax API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + MixMax

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Create Contact Group with MixMax API on Ticket Closed (Instant) from Zendesk API

Zendesk + MixMax

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Create Contact Group with MixMax API on Ticket Pended (Instant) from Zendesk API

Zendesk + MixMax

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Create Contact Group with MixMax API on Ticket Solved (Instant) from Zendesk API

Zendesk + MixMax

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Popular MixMax and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Contact from the MixMax API

Emit new event when a new contact is created. See docs here

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Contact Group from the MixMax API

Emit new event when a new contact group is created. See docs here

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Popular MixMax and Zendesk Actions#

Create Contact with the MixMax API

Create one contact. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Contact Group with the MixMax API

Create a contact group. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Contact Groups with the MixMax API

Contact groups that you have access to (either that you have created, or that have been shared with you). See the docs here

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Overview of MixMax#

The MixMax API allows you to automate and enhance email productivity tasks within your workflows. Utilizing MixMax with Pipedream, you can create dynamic automation scenarios such as syncing calendar events, triggering email sequences based on customer actions, and analyzing email engagement data. By harnessing the power of Pipedream's serverless platform, you can integrate MixMax with numerous other apps to streamline communication processes, improve response times, and personalize your outreach efforts.

Connect MixMax#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mixmax: {
      type: "app",
      app: "mixmax",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.mixmax.com/v1/users/me`,
      headers: {
        "X-API-Token": `${this.mixmax.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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