What do you want to automate
with MixMax and Freshdesk?
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Popular MixMax and Freshdesk Triggers#
Emit new event when a new contact group is created. See docs here
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular MixMax and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Contact groups that you have access to (either that you have created, or that have been shared with you). See the docs here
Overview of MixMax#
The MixMax API allows you to automate and enhance email productivity tasks within your workflows. Utilizing MixMax with Pipedream, you can create dynamic automation scenarios such as syncing calendar events, triggering email sequences based on customer actions, and analyzing email engagement data. By harnessing the power of Pipedream's serverless platform, you can integrate MixMax with numerous other apps to streamline communication processes, improve response times, and personalize your outreach efforts.
Connect MixMax#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mixmax: {
type: "app",
app: "mixmax",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.mixmax.com/v1/users/me`,
headers: {
"X-API-Token": `${this.mixmax.$auth.api_key}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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