Integrate the Microsoft Teams API with the Plain API

Setup the Microsoft Teams API trigger to run a workflow which integrates with the Plain API. Pipedream's integration platform allows you to integrate Microsoft Teams and Plain remarkably fast. Free for developers.

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Popular Ways to Connect Microsoft Teams with Plain#

Add Customer to Group with Plain API on New Channel from Microsoft Teams API

Microsoft Teams + Plain

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Add Customer to Group with Plain API on New Channel Message from Microsoft Teams API

Microsoft Teams + Plain

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Add Customer to Group with Plain API on New Chat from Microsoft Teams API

Microsoft Teams + Plain

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Add Customer to Group with Plain API on New Chat Message from Microsoft Teams API

Microsoft Teams + Plain

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Add Customer to Group with Plain API on New Team from Microsoft Teams API

Microsoft Teams + Plain

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Popular Microsoft Teams and Plain Triggers#

New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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Customer Created from the Plain API

Emit new event when a customer is created.

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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

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New Chat from the Microsoft Teams API

Emit new event when a new chat is created

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Popular Microsoft Teams and Plain Actions#

Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

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Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Plain#

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

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