Integrate the Microsoft Teams API with the Gorgias API

Setup the Microsoft Teams API trigger to run a workflow which integrates with the Gorgias API. Pipedream's integration platform allows you to integrate Microsoft Teams and Gorgias remarkably fast. Free for developers.

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Popular Ways to Connect Microsoft Teams with Gorgias#

Create Channel with Microsoft Teams API on New Ticket from Gorgias API

Gorgias + Microsoft Teams

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Create Channel with Microsoft Teams API on New Ticket Message from Gorgias API

Gorgias + Microsoft Teams

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Create Channel with Microsoft Teams API on New Updated Ticket from Gorgias API

Gorgias + Microsoft Teams

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Create Customer with Gorgias API on New Channel from Microsoft Teams API

Microsoft Teams + Gorgias

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Create Customer with Gorgias API on New Channel Message from Microsoft Teams API

Microsoft Teams + Gorgias

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Popular Microsoft Teams and Gorgias Triggers#

New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

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New Chat from the Microsoft Teams API

Emit new event when a new chat is created

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Popular Microsoft Teams and Gorgias Actions#

Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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Create Customer with the Gorgias API

Create a new customer. See the docs

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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Create Ticket with the Gorgias API

Create a new ticket. See the docs

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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

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Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Gorgias#

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

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