Integrate the Microsoft Teams API with the Connectwise PSA API

Setup the Microsoft Teams API trigger to run a workflow which integrates with the Connectwise PSA API. Pipedream's integration platform allows you to integrate Microsoft Teams and Connectwise PSA remarkably fast. Free for developers.

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Popular Ways to Connect Microsoft Teams with Connectwise PSA#

Create Channel with Microsoft Teams API on New Contact Created from Connectwise PSA API

Connectwise PSA + Microsoft Teams

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Create Channel with Microsoft Teams API on New Project Created from Connectwise PSA API

Connectwise PSA + Microsoft Teams

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Create Channel with Microsoft Teams API on New Ticket Created from Connectwise PSA API

Connectwise PSA + Microsoft Teams

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Create Company with Connectwise PSA API on New Channel from Microsoft Teams API

Microsoft Teams + Connectwise PSA

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Create Company with Connectwise PSA API on New Channel Message from Microsoft Teams API

Microsoft Teams + Connectwise PSA

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Popular Microsoft Teams and Connectwise PSA Triggers#

New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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New Contact Created from the Connectwise PSA API

Emit new event when a new contact is created in Connectwise.

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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

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New Project Created from the Connectwise PSA API

Emit new event when a new project is created in Connectwise.

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New Chat from the Microsoft Teams API

Emit new event when a new chat is created

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Popular Microsoft Teams and Connectwise PSA Actions#

Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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Create Company with the Connectwise PSA API

Creates a new company in Connectwise. See the documentation

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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Create Contact with the Connectwise PSA API

Creates a new contact in Connectwise. See the documentation

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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

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Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Connectwise PSA#

ConnectWise PSA (Professional Services Automation) API offers a powerful avenue for managing business processes related to technology services. By integrating with ConnectWise PSA via Pipedream, developers can automate complex workflows, synchronize data across various platforms, and enhance operational efficiencies. This API allows for control over modules like service tickets, project management, and account management, essentially streamlining operations and making data management more effective.

Connect Connectwise PSA#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    connectwise_psa: {
      type: "app",
      app: "connectwise_psa",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.connectwise_psa.$auth.environment}/v4_6_release/apis/3.0/service/boards`,
      headers: {
        "clientId": `${this.connectwise_psa.$auth.client_id}`,
      },
      auth: {
        username: `${this.connectwise_psa.$auth.company_id}+${this.connectwise_psa.$auth.public_key}`,
        password: `${this.connectwise_psa.$auth.private_key}`,
      },
    })
  },
})

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