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with Microsoft Dynamics 365 Sales and Zendesk?

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Add Ticket Tags with Zendesk API on Account Ownership Changed from Microsoft Dynamics 365 Sales API
Microsoft Dynamics 365 Sales + Zendesk
 
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Add Ticket Tags with Zendesk API on Account Status Changed from Microsoft Dynamics 365 Sales API
Microsoft Dynamics 365 Sales + Zendesk
 
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Add Ticket Tags with Zendesk API on Contact Added to Account from Microsoft Dynamics 365 Sales API
Microsoft Dynamics 365 Sales + Zendesk
 
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Add Ticket Tags with Zendesk API on New Account Activity from Microsoft Dynamics 365 Sales API
Microsoft Dynamics 365 Sales + Zendesk
 
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Add Ticket Tags with Zendesk API on New Account Created from Microsoft Dynamics 365 Sales API
Microsoft Dynamics 365 Sales + Zendesk
 
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Account Ownership Changed from the Microsoft Dynamics 365 Sales API

Emit new event when the ownership of an account changes.

 
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Account Status Changed from the Microsoft Dynamics 365 Sales API

Emit new event when an account is activated or deactivated.

 
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Contact Added to Account from the Microsoft Dynamics 365 Sales API

Emit new event when a contact is added to an account.

 
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New Account Activity from the Microsoft Dynamics 365 Sales API

Emit new event when a new task or activity is created for an account.

 
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New Account Created from the Microsoft Dynamics 365 Sales API

Emit new event when a new account is created.

 
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Add Ticket Tags with the Zendesk API

Add tags to a ticket (appends to existing tags). See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation

 
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Create Custom Entity with the Microsoft Dynamics 365 Sales API

Create a custom entity. See the documentation

 
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Get Ticket Info with the Zendesk API

Retrieves information about a specific ticket. See the documentation

 
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Integrate the Microsoft Dynamics 365 Sales API with the Zendesk API
Setup the Microsoft Dynamics 365 Sales API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Microsoft Dynamics 365 Sales and Zendesk remarkably fast. Free for developers.

Connect Microsoft Dynamics 365 Sales

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_dynamics_365_sales: {
      type: "app",
      app: "microsoft_dynamics_365_sales",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.microsoft_dynamics_365_sales.$auth.api_url}/api/data/v9.2/WhoAmI`,
      headers: {
        Authorization: `Bearer ${this.microsoft_dynamics_365_sales.$auth.oauth_access_token}`,
        "odata-maxversion": `4.0`,
        "odata-version": `4.0`,
        "content-type": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
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Scale AI logo
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Warner Bros. logo