Integrate the Microsoft Dynamics 365 Sales API with the ServiceNow API

Setup the Microsoft Dynamics 365 Sales API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Microsoft Dynamics 365 Sales and ServiceNow remarkably fast. Free for developers.

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Popular Microsoft Dynamics 365 Sales and ServiceNow Actions#

Create Custom Entity with the Microsoft Dynamics 365 Sales API

Create a custom entity. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Find Contact with the Microsoft Dynamics 365 Sales API

Search for a contact by id, name, or using a custom filter. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Connect Microsoft Dynamics 365 Sales#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_dynamics_365_sales: {
      type: "app",
      app: "microsoft_dynamics_365_sales",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.microsoft_dynamics_365_sales.$auth.api_url}/api/data/v9.2/WhoAmI`,
      headers: {
        Authorization: `Bearer ${this.microsoft_dynamics_365_sales.$auth.oauth_access_token}`,
        "odata-maxversion": `4.0`,
        "odata-version": `4.0`,
        "content-type": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})

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