Mews
An innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Integrate the Mews API with the Zendesk API
Setup the Mews API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Mews and Zendesk remarkably fast. Free for developers.
Popular Mews and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Mews#
The Mews API is a gateway for developers to interact with the Mews hospitality platform, allowing for innovative connections and automations between hotel management systems and other software tools. By using Pipedream, you can create custom workflows that automate repetitive tasks, integrate with numerous third-party services, and manipulate data to suit specific needs within the hospitality industry. The combination of Mews' API and Pipedream's serverless execution model paves the way for enhanced guest experiences, optimized operations, and real-time data handling.
Connect Mews#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mews: {
type: "app",
app: "mews",
}
},
async run({steps, $}) {
const data = {
"ClientToken": `${this.mews.$auth.ClientToken}`,
"AccessToken": `${this.mews.$auth.AccessToken}`,
"Client": `${this.mews.$auth.Client}`,
}
return await axios($, {
method: "post",
url: `https://${this.mews.$auth.platform_url}/api/connector/v1/configuration/get`,
auth: {
username: `{{custom_fields.email}}`,
password: `{{custom_fields.password}}`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})