Create and manage machines that read and write.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Metatext.AI Inference API allows developers to leverage advanced machine learning models for natural language understanding tasks such as classification, sentiment analysis, named entity recognition, and more. In Pipedream, you can easily integrate this API into your serverless workflows to automate text analysis and enrichment across various data sources and applications.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
metatext_ai_inference_api: {
type: "app",
app: "metatext_ai_inference_api",
}
},
async run({steps, $}) {
const data = {
"text": `{your_text}`,
}
return await axios($, {
method: "post",
url: `https://api.metatext.ai/v1/inference/${this.metatext_ai_inference_api.$auth.model_id}`,
headers: {
"Content-Type": `application/json`,
"x-api-key": `${this.metatext_ai_inference_api.$auth.api_key}`,
},
data,
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})