Mediatoolkit
Monitor Online Mentions of your brand in real-time. Know every article, hashtag or comment mentioning your business.
Integrate the Mediatoolkit API with the Zendesk API
Setup the Mediatoolkit API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Mediatoolkit and Zendesk remarkably fast. Free for developers.
Popular Mediatoolkit and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of Mediatoolkit#
Mediatoolkit is a powerful media monitoring tool that tracks online mentions of your brand or keywords across various platforms, helping you stay on top of public perception and industry trends. Using the Mediatoolkit API on Pipedream, you can automate reactions to these mentions, aggregate data for analytics, and integrate notifications into other apps to keep your team informed. This enables real-time media monitoring, sentiment analysis, and enhances your ability to respond swiftly to the social sentiments affecting your brand or market.
Connect Mediatoolkit#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mediatoolkit: {
type: "app",
app: "mediatoolkit",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.mediatoolkit.com/me/organizations`,
params: {
access_token: `${this.mediatoolkit.$auth.access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})