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with Mediatoolkit and Zendesk?
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Popular Mediatoolkit and Zendesk Triggers#
Popular Mediatoolkit and Zendesk Actions#
Add tags to a ticket (appends to existing tags). See the documentation
Retrieves information about a specific ticket. See the documentation
Retrieves information about a specific user. See the documentation
Overview of Mediatoolkit#
Mediatoolkit is a powerful media monitoring tool that tracks online mentions of your brand or keywords across various platforms, helping you stay on top of public perception and industry trends. Using the Mediatoolkit API on Pipedream, you can automate reactions to these mentions, aggregate data for analytics, and integrate notifications into other apps to keep your team informed. This enables real-time media monitoring, sentiment analysis, and enhances your ability to respond swiftly to the social sentiments affecting your brand or market.
Connect Mediatoolkit#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mediatoolkit: {
type: "app",
app: "mediatoolkit",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.mediatoolkit.com/me/organizations`,
params: {
access_token: `${this.mediatoolkit.$auth.access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies