Integrate the Mav API with the Zendesk API

Setup the Mav API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Mav and Zendesk remarkably fast. Free for developers.

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Popular Mav and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Mav and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Mav#

The Mav API allows for automated, conversational marketing via SMS, engaging leads and customers through personalized messaging. On Pipedream, you can tap into this capability to create workflows that trigger actions within Mav based on various events or conditions. For example, you can add new leads into Mav's system, update contacts, or send out messages based on triggers from other apps or scheduled times.

Connect Mav#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mav: {
      type: "app",
      app: "mav",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://hiremav.com/api/v2/me`,
      headers: {
        "Authorization": `${this.mav.$auth.api_key}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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