What do you want to automate
with Mautic and Help Scout?
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Popular Ways to Connect Mautic with Help Scout#
Popular Mautic and Help Scout Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a customer replies to a conversation.
Popular Mautic and Help Scout Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Overview of Mautic#
The Mautic API empowers marketers to automate and integrate a wide range of marketing tasks directly into Pipedream workflows. With Mautic's API, you can manage contacts, campaigns, emails, and reports, and use triggers to automate responses based on user behavior. It's a robust tool to align marketing efforts with real-time data and actions, making it possible to personalize communication, streamline follow-ups, and ultimately drive conversions with less manual effort.
Connect Mautic#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mautic: {
type: "app",
app: "mautic",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.mautic.$auth.mautic_url}/api/users/self`,
headers: {
Authorization: `Bearer ${this.mautic.$auth.oauth_access_token}`,
},
})
},
})
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
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