Integrate the Mattermost API with the ServiceNow API

Setup the Mattermost API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Mattermost and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Mattermost with ServiceNow#

Create Table Record with ServiceNow API on New Message Sent in Channel (Instant) from Mattermost API

Mattermost + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Message Sent in Channel (Instant) from Mattermost API

Mattermost + ServiceNow

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Get Table Records with ServiceNow API on New Message Sent in Channel (Instant) from Mattermost API

Mattermost + ServiceNow

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Update Table Record with ServiceNow API on New Message Sent in Channel (Instant) from Mattermost API

Mattermost + ServiceNow

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Popular Mattermost and ServiceNow Triggers#

New Message Sent in Channel (Instant) from the Mattermost API

Emit new event when a message matching the requirements is sent in a channel. See the documentation

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Popular Mattermost and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Post Message with the Mattermost API

Create a new post in a channel See docs here

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Mattermost#

Mattermost is an open-source platform for secure collaboration across the entire software development lifecycle. With the Mattermost API on Pipedream, you can automate common chat operations, integrate with DevOps tools for real-time alerts, orchestrate workflows based on chat events, and connect with other services to enhance team productivity. For instance, you could trigger actions on issue tracking platforms when discussing bugs or link project management tools to update task statuses directly from your Mattermost channels.

Connect Mattermost#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mattermost: {
      type: "app",
      app: "mattermost",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.mattermost.$auth.domain}/api/v4/users/me`,
      headers: {
        Authorization: `Bearer ${this.mattermost.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})