Integrate the ManyChat API with the Zendesk API

Setup the ManyChat API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ManyChat and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect ManyChat with Zendesk#

Add Tag to User with ManyChat API on New Ticket (Instant) from Zendesk API

Zendesk + ManyChat

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Add Tag to User with ManyChat API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + ManyChat

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Add Tag to User with ManyChat API on Ticket Closed (Instant) from Zendesk API

Zendesk + ManyChat

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Add Tag to User with ManyChat API on Ticket Pending (Instant) from Zendesk API

Zendesk + ManyChat

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Add Tag to User with ManyChat API on Ticket Solved (Instant) from Zendesk API

Zendesk + ManyChat

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Popular ManyChat and Zendesk Triggers#

New Or Updated Custom Field from the ManyChat API

Emit new event when a selected custom field on a user profile is added or updated. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular ManyChat and Zendesk Actions#

Add Tag to User with the ManyChat API

Adds a specific tag to a user specified by their user ID. This action is essential to categorize and filter users based on business-specific parameters. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Find User by Custom Field with the ManyChat API

Locates a user based on a particular custom field's value. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Dynamic Message to User with the ManyChat API

Delivers a dynamic message to a particular user specified by their user ID. See the documentation

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Overview of ManyChat#

The ManyChat API lets you manage and automate conversations in your chatbot, giving you control over user data, tags, and messaging. Integrating ManyChat with Pipedream can supercharge your chatbot workflows, enabling you to connect your ManyChat bot to various apps and services, automate interactions based on triggers, and analyze chatbot data to improve user engagement.

Connect ManyChat#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    manychat: {
      type: "app",
      app: "manychat",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.manychat.com/fb/page/getInfo`,
      headers: {
        Authorization: `Bearer ${this.manychat.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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