What do you want to automate
with ManyChat and Freshdesk?
Prompt, edit and deploy AI agents that connect to ManyChat, Freshdesk and 2,500+ other apps in seconds.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect ManyChat with Freshdesk#
Popular ManyChat and Freshdesk Triggers#
Emit new event when a selected custom field on a user profile is added or updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular ManyChat and Freshdesk Actions#
Adds a specific tag to a user specified by their user ID. This action is essential to categorize and filter users based on business-specific parameters. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Locates a user based on a particular custom field's value. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of ManyChat#
The ManyChat API lets you manage and automate conversations in your chatbot, giving you control over user data, tags, and messaging. Integrating ManyChat with Pipedream can supercharge your chatbot workflows, enabling you to connect your ManyChat bot to various apps and services, automate interactions based on triggers, and analyze chatbot data to improve user engagement.
Connect ManyChat#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
manychat: {
type: "app",
app: "manychat",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.manychat.com/fb/page/getInfo`,
headers: {
Authorization: `Bearer ${this.manychat.$auth.api_key}`,
"accept": `application/json`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies