Mandrill
Transactional email API for Mailchimp users
Integrate the Mandrill API with the Zendesk API
Setup the Mandrill API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Mandrill and Zendesk remarkably fast. Free for developers.
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Popular Ways to Connect Mandrill with Zendesk#
Popular Mandrill and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Mandrill#
Mandrill, a transactional email API for Mailchimp, empowers developers to easily send personalized, one-to-one e-commerce emails, or automated transactional emails. With Pipedream, you can harness Mandrill's capabilities to create powerful automations that trigger on various events, like updating databases on email delivery, syncing with CRM systems when users interact with your emails, or even conducting sentiment analysis on email content for customer support insights.
Connect Mandrill#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mandrill: {
type: "app",
app: "mandrill",
}
},
async run({steps, $}) {
const data = {
"key": `${this.mandrill.$auth.api_key}`,
}
return await axios($, {
method: "post",
url: `https://mandrillapp.com/api/1.0/users/ping`,
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies