Integrate the Mandrill API with the ServiceNow API

Setup the Mandrill API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Mandrill and ServiceNow remarkably fast. Free for developers.

Popular Mandrill and ServiceNow Actions#

Send an Email with the Mandrill API

Send an email using Mandrill. See API docs here: https://mandrillapp.com/api/docs/messages.curl.html#method=send

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Mandrill#

Mandrill, a transactional email API for Mailchimp, empowers developers to easily send personalized, one-to-one e-commerce emails, or automated transactional emails. With Pipedream, you can harness Mandrill's capabilities to create powerful automations that trigger on various events, like updating databases on email delivery, syncing with CRM systems when users interact with your emails, or even conducting sentiment analysis on email content for customer support insights.

Connect Mandrill#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mandrill: {
      type: "app",
      app: "mandrill",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://mandrillapp.com/api/1.0/messages/send.json`,
      data: {
        key: this.mandrill.$auth.api_key,
        message: {
          html: params.html,
          text: params.text,
          subject: params.subject,
          from_email: params.from_email,
          from_name: params.from_name,
          to: [{
            email: params.email,
            name: params.name,
            type: params.type || "to",
          }]
        }
      }
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})