Integrate the MaintainX API with the Zendesk API

Setup the MaintainX API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate MaintainX and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect MaintainX with Zendesk#

Create Ticket with Zendesk API on New Work Order Completed from MaintainX API

MaintainX + Zendesk

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Create Work Order with MaintainX API on New Ticket (Instant) from Zendesk API

Zendesk + MaintainX

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Create Work Order with MaintainX API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + MaintainX

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Create Work Order with MaintainX API on Ticket Closed (Instant) from Zendesk API

Zendesk + MaintainX

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Create Work Order with MaintainX API on Ticket Pended (Instant) from Zendesk API

Zendesk + MaintainX

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Popular MaintainX and Zendesk Triggers#

New Work Order Completed from the MaintainX API

Emit new event each time a new work order is completed.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular MaintainX and Zendesk Actions#

Create Work Order with the MaintainX API

Creates a work order. See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Message with the MaintainX API

Send message to a conversation. See docs here

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Update Work Order with the MaintainX API

Updates a work order. See docs here

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Overview of MaintainX#

The MaintainX API lets you automate workflows related to work orders, assets, and maintenance activities within the MaintainX platform. With this API on Pipedream, you can build serverless workflows to react to events, sync data, and connect MaintainX to other apps and services, creating a seamless integration hub for facility and equipment management tasks.

Connect MaintainX#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    maintainx: {
      type: "app",
      app: "maintainx",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.getmaintainx.com/v1/users`,
      headers: {
        Authorization: `Bearer ${this.maintainx.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})