Integrate the Mailgun API with the Zendesk API

Setup the Mailgun API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Mailgun and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Mailgun with Zendesk#

Create Mailing List Member with Mailgun API on New Ticket (Instant) from Zendesk API

Zendesk + Mailgun

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Create Mailing List Member with Mailgun API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Mailgun

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Create Mailing List Member with Mailgun API on Ticket Closed (Instant) from Zendesk API

Zendesk + Mailgun

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Create Mailing List Member with Mailgun API on Ticket Pended (Instant) from Zendesk API

Zendesk + Mailgun

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Create Mailing List Member with Mailgun API on Ticket Solved (Instant) from Zendesk API

Zendesk + Mailgun

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Popular Mailgun and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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New Bounce (Instant) from the Mailgun API

Emit new event when the email recipient could not be reached.

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Popular Mailgun and Zendesk Actions#

Create Mailing List Member with the Mailgun API

Add to an existing mailing list. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Route with the Mailgun API

Create a new route. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete Mailing List Member with the Mailgun API

Delete a mailing list member by address. See the docs here

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Overview of Mailgun#

The Mailgun API on Pipedream is a potent tool for automating email operations without the overhead of managing a full-fledged email server. It offers capabilities to send, receive, track, and store emails with ease. With Pipedream's serverless platform, you can trigger workflows using Mailgun events, such as inbound emails or delivery status changes, and connect them to hundreds of other services to streamline communication, marketing, and notification systems within your ecosystem.

Connect Mailgun#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mailgun: {
      type: "app",
      app: "mailgun",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.mailgun.$auth.region && this.mailgun.$auth.region === "EU" ? "api.eu" : "api"}.mailgun.net/v3/domains`,
      auth: {
        username: `api`,
        password: `${this.mailgun.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})