← Loop Returns + WhatsApp Business integrations

List Message Templates with WhatsApp Business API on Label Updated (Instant) from Loop Returns API

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Label Updated (Instant) from the Loop Returns API
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List Message Templates with the WhatsApp Business API
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Getting Started

This integration creates a workflow with a Loop Returns trigger and WhatsApp Business action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Label Updated (Instant) trigger
    1. Connect your Loop Returns account
  3. Configure the List Message Templates action
    1. Connect your WhatsApp Business account
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a label is updated. [See the documentation](https://docs.loopreturns.com/reference/post_webhooks)
Version:0.0.1
Key:loop_returns-label-updated-instant

Loop Returns Overview

The Loop Returns API enables merchants to automate and streamline their returns and exchanges process. It offers endpoints that allow you to initiate returns, update return states, and manage return-related data, all programmable to fit into your existing e-commerce and customer service workflows. With Pipedream, you can trigger workflows based on events in Loop, or use actions to call the Loop API directly, automating tasks like syncing return data with customer service platforms, updating inventory management systems, or even issuing refunds.

Trigger Code

import common from "../common/webhook.mjs";
import events from "../common/events.mjs";

export default {
  ...common,
  key: "loop_returns-label-updated-instant",
  name: "Label Updated (Instant)",
  description: "Emit new event when a label is updated. [See the documentation](https://docs.loopreturns.com/reference/post_webhooks)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEventData() {
      return {
        url: this.http.endpoint,
        topic: events.TOPIC.LABEL,
        trigger: events.TRIGGER.LABEL_UPDATED,
      };
    },
    generateMeta(resource) {
      const ts = Date.parse(resource.updated_at);
      return {
        id: ts,
        summary: `Label Updated: ${resource.updated_at}`,
        ts,
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Loop ReturnsappappThis component uses the Loop Returns app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.

Trigger Authentication

Loop Returns uses API keys for authentication. When you connect your Loop Returns account, Pipedream securely stores the keys so you can easily authenticate to Loop Returns APIs in both code and no-code steps.

About Loop Returns

The best return experience, for your customers and for your team.

Action

Description:Lists message templates. [See the docs.](https://developers.facebook.com/docs/graph-api/reference/whats-app-business-account/message_templates)
Version:0.0.3
Key:whatsapp_business-list-message-templates

WhatsApp Business Overview

The WhatsApp Business API on Pipedream is a powerful avenue for automating interactions with customers on WhatsApp. You can send messages, set up automated responses, and manage conversations on a large scale. With Pipedream's serverless platform, you can create workflows that trigger from various events and connect WhatsApp Business with numerous other apps to automate tasks, notify teams, sync data, and more, all without managing infrastructure.

Action Code

import whatsapp from "../../whatsapp_business.app.mjs";

const docLink = "https://developers.facebook.com/docs/graph-api/reference/whats-app-business-account/message_templates";

export default {
  key: "whatsapp_business-list-message-templates",
  name: "List Message Templates",
  description: `Lists message templates. [See the docs.](${docLink})`,
  version: "0.0.3",
  type: "action",
  props: {
    whatsapp,
  },
  async run({ $ }) {
    const response = await this.whatsapp.listMessageTemplates({
      $,
      paginate: true,
    });
    $.export("$summary", "Successfully retrieved templates");
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
WhatsApp BusinesswhatsappappThis component uses the WhatsApp Business app.

Action Authentication

WhatsApp Business uses API keys for authentication. When you connect your WhatsApp Business account, Pipedream securely stores the keys so you can easily authenticate to WhatsApp Business APIs in both code and no-code steps.

To connect your WhatsApp Business Cloud account to Pipedream, follow the steps below to find your Business Account ID and your Permanent Access Token.

For additional info on setting up a WhatsApp Business account, refer to their getting started docs

About WhatsApp Business

WhatsApp Business products support businesses from large to small. Engage audiences, accelerate sales and drive better customer support outcomes on the platform with more than 2 billion users around the world.

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